How fast can a Roof Inspection technician get to my home in Prince Frederick?+
For active leaks or storm damage, we prioritize Prince Frederick calls and typically have a crew on-site within a few hours. Standard inspections and estimates are usually scheduled within 24 to 48 hours, often sooner depending on our current route through Prince Frederick.
Will I get a written estimate before you begin?+
We give every Prince Frederick customer a detailed written estimate before any work begins. No hidden fees, no change-order surprises unless you ask us to add scope.
Is Big Toms Roofing a licensed roofing contractor?+
Yes — Big Toms Roofing is fully licensed to perform Roof Inspection in MD, and we carry both general liability and workers' compensation coverage. We're happy to provide documentation before you sign anything.
What happens if my roof is leaking right now?+
Our emergency line is staffed around the clock. If water is actively coming in, call +1-855-469-0306 first — we'll get a tarp and temporary fix in place fast, then schedule the permanent repair.
Do you handle insurance paperwork?+
We regularly coordinate directly with insurance adjusters across Prince Frederick, MD and provide the photo documentation and scope reports they need to process claims efficiently.
What's the typical timeline for a replacement?+
A standard single-family reroof usually wraps in a day or two once we're on-site; larger or steeper roofs, or metal systems, can take a bit longer. You'll get an exact estimate before we schedule.
Do you install metal roofing or just shingles?+
Our Prince Frederick crews are certified for major shingle manufacturers as well as metal roofing and commercial membrane systems — we'll help you choose based on budget, home style, and how long you plan to stay in the house.
What kind of warranty comes with a new roof?+
Every Roof Inspection job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
Can you inspect my roof before I buy or sell a home in Prince Frederick?+
We do these regularly for Prince Frederick homebuyers, sellers, and their realtors. You'll get a documented report covering material condition, flashing, ventilation, and estimated remaining lifespan.
Are you only in Prince Frederick or do you cover nearby towns?+
Beyond Prince Frederick, our crews regularly service the surrounding Prince Frederick, MD area. Call +1-855-469-0306 and we can confirm coverage for your specific address in seconds.
